Unless otherwise agreed in writing all deliveries will be Free Carrier (FCA Incoterms 2020). MantaMESH is not responsible for loss or damage in transit.
For all FCA or CPT shipments we assume the Customer has insurance for loss or damage in transit.
Where purchased by the Customer and accepted by MantaMESH for a specific order we will effect insurance for loss or damage in transit on behalf of the Customer (CIP Incotems 2020). This means the risk for loss or damage in transit remains with the Customer, however the insurance for that risk will be organised on the Customer’s behalf by MantaMESH.
Conditions:
Calculation and Coverage:
Insurance is calculated based on single shipment for an order as defined by the invoice value of the goods to be shipped to the nominated delivery address.
Limited to the invoice value of the goods for which the CIP shipment applies, exclusive of all taxes, duties and tariffs.
Valid for all overland shipments to the nominated delivery address. Sea and air shipments are excluded.
Cover is for loss of goods or damage to goods in transit
Damage caused during unloading, re-loading and or on-forwarding is not covered.
Shipments, as well as return shipments for the goods.
Freight charges for return of goods and re-delivery of goods.
At its discretion, MantaMESH may choose to repair or remake the goods.
Damaged goods remain the sole property of MantaMESH.
Premium Calculation:
The premium for a CIP shipment is an additional 3.0% of the invoice value of the goods.
This premium is charged in addition to the value of the goods and to any charges for delivery on the customer’s behalf .
Period of cover:
The period of CIP cover starts when the goods are loaded and ends when the goods are delivered by the carrier to the nominated delivery address for which the invoice relates.
Exclusions:
Cover is limited at the discretion of MantaMESH to repair or re-supply the goods again or the cost of repairing or supplying the goods again.
A delay in the transit of the goods for any reason whatsoever. Including delays due to the repair or remake of the damaged or lost goods.
Consequential loss or damages of any kind including claims made by third parties.
Damage due to humidity or temperature fluctuations.
Confiscation or detention by Government officials or authorities.
Loss or damage caused directly or indirectly by: Rust, oxidisation, discolouration, mould, mildew, moths, vermin, insects or other infestation, heating, sweating or any variation in temperature, scratching or chipping from the ordinary wear and tear during carriage, Force Majeure.
Cover is offered at the sole discretion of MantaMESH and we reserve the right to withdraw this offer at any time to any customer for any reason.
Time to claim:
A claim must be made within 7 working days from the date of the delivery .
There are no rights to claim after 7 working days.
Customer Obligations:
The goods must be inspected for damage prior to unloading the delivery . Where damage is visible, this must be noted and reported immediately on the carrier’s delivery advice.
Where loss or damage in transit has occurred that was not evident at the time of delivery , the customer must advise MantaMESH in writing within 7 working days from when the goods were delivered, rejected or accepted by the customer.
The customer must complete a MantaMESH "CIP Lost or Damaged Goods in Transit Claim Form" including details and evidence of the loss or damage in transit before acceptance by MantaMESH.
MantaMESH may request the customer to prepare any damaged goods for collection.
MantaMESH may at its own choice choose to scrap or sell any damaged goods.